1. What is DripDope?
DripDope is a streetwear brand that offers a unique collection of hats, jerseys, and accessories with bold designs, including custom-embroidered items and meme-inspired pieces. We specialize in creating exclusive, high-quality products that let you express your individuality and stand out.
2. How do I place an order?
Simply browse through our collections, select your desired product, and click "Add to Cart." Once you're ready, proceed to the checkout page, enter your shipping details, select your preferred payment method, and complete your purchase. You’ll receive an order confirmation email shortly.
3. Can I customize my order?
Currently, we offer custom-embroidered designs for specific products. However, customers cannot fully customize products at this time. Stay tuned for future updates, as we may introduce more customization options!
4. What payment methods do you accept?
We accept a wide range of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the status of your delivery through the respective courier service.
6. What is your return policy?
We offer a 30-day return policy for all items that are unworn, unwashed, and in their original condition. To initiate a return, please contact our customer support team at Dripdope.Store@gmail.com.
7. Do you ship internationally?
Yes, we offer worldwide shipping! International shipping costs and delivery times will vary depending on your location. You can see the exact shipping cost during the checkout process.
8. How can I contact customer support?
If you have any questions or need assistance, please reach out to our customer support team via email at Dripdope.Store@gmail.com. We aim to respond to all inquiries within 24-48 hours.
9. Do you offer gift cards?
Yes! We offer gift cards that can be used on any purchase from our store. Simply select the gift card option at checkout, choose your desired amount, and we'll send the card to your email or to the recipient's email.
10. Are your products limited edition?
Some of our items are limited edition, making them exclusive and collectible. If you see something you like, don’t wait—grab it before it’s gone!
11. How can I stay updated on new releases?
To stay up-to-date on our latest products, special offers, and releases, subscribe to our newsletter or follow us on our social media channels (@dripdope) for regular updates.
12. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support immediately at Dripdope.Store@gmail.com. Provide your order number and pictures of the issue, and we’ll resolve it as quickly as possible.
